Key Responsibilities:

• Mail and Package Sorting

  • Receive, inspect, and sort incoming mail and packages, ensuring accuracy and timely delivery to appropriate departments or locations

  • Sort outgoing mail and packages based on destination, size, and weight, preparing them for shipment

  • Ensure all packages and mail are labeled correctly with tracking information and are ready for dispatch

• Order Fulfillment Support

  • Assist the warehouse team in picking and packing orders for shipment

  • Coordinate with the shipping department to ensure that customer orders are prepared and dispatched on time

  • Track and update order statuses within the system and ensure customers receive accurate tracking details

• Shipping and Receiving

  • Assist with the shipping of packages, ensuring the use of the most cost-effective and reliable shipping methods

  • Handle incoming shipments by unloading packages, inspecting contents for accuracy, and documenting any discrepancies or damages

  • Work with carriers (e.g., USPS, UPS, FedEx, DHL) to ensure timely and accurate deliveries and pickups

• Documentation and Record-Keeping

  • Maintain accurate records of incoming and outgoing mail and packages

  • Use inventory management and tracking systems to log shipments, returns, and any associated documentation

  • Assist in preparing shipping labels, customs documentation (if required), and packing slips

• Package Handling

  • Ensure all packages are handled with care, minimizing the risk of damage during transportation or storage

  • Organize and store packages in designated areas, maintaining a clean and orderly mailroom or storage area

  • Assist in managing returns, ensuring products are processed and restocked according to company policies

• Equipment and Safety

  • Operate mailroom equipment such as postage meters, package scales, and label printers

  • Follow safety guidelines while handling packages, ensuring proper lifting techniques and the use of any necessary equipment like pallet jacks or hand trucks

  • Report any damaged or faulty equipment and ensure the mail handling area is safe and free of hazards

Qualifications:

• Previous experience as a Mail Handler, Shipping/Receiving Clerk, or in a similar logistics or warehouse role is preferred

• Familiarity with eCommerce shipping procedures and courier services (USPS, UPS, FedEx, etc.)

• Ability to operate mailroom equipment and basic knowledge of shipping software

• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment

• Basic computer skills for tracking shipments and inputting data into inventory management systems

• Physical ability to lift and move packages up to [Insert weight limit] and perform manual tasks for extended periods

• Good communication skills and the ability to work well in a team environment

• High school diploma or equivalent required

Key Skills:

• Mail and Package Sorting

• Shipping and Receiving

• Inventory Management

• Attention to Detail

• Physical Stamina

• Time Management

• Problem-Solving